Shipping
Orders are prepared and shipped to the address entered at checkout. A tracking number is provided as soon as it becomes available.
Estimated delivery times are shown during ordering and may vary depending on destination, carrier and any customs formalities.
Returns
Where the statutory right of withdrawal applies, a return request can be made within the applicable legal period from receipt of the order, subject to legal exclusions.
Before returning an item, contact us at contact@valnery.com for the instructions that apply to your order.